The customer calls first
A trunk silently degrades ASR from 90% to 70%. Global thresholds never see it. The ticket comes from the customer, not from monitoring.
SIP · SIPREC · HEP · 100% selbstgehostet
SIP-Observability für Telekom-Teams.
Entwickelt, um Ihre Voice-Engineers schneller, effizienter und wirkungsvoller zu machen. VoxyWatch hilft Voice-Teams, Anomalien zu erkennen, SIP-Probleme zu verstehen und die Incident-Analyse durch spezialisierte Observability und KI für Telekommunikation zu beschleunigen.
In einer Zeile installieren — kostenlos, ohne Karte: Auf GitHub ansehen
curl -fsSL https://raw.githubusercontent.com/VoxyWatch/publish/main/install.sh | sudo bash Anomalie-Erkennung pro TrunkKI, die assistiert — nie ausführtVendor-agnostic, Multi-SBC100% selbstgehostet
Funktioniert sofort mit
AsteriskKamailioFreeSWITCHAudioCodesRibbonCisco CUBEAvayaRTPEngine
The problem
Your customer detects the failure before your NOC does
Hours per incident
Wireshark, grep on the SBC, manual captures and correlation by hand. Every incident burns hours of a senior engineer's time.
Escalating to the vendor
Without your own evidence, diagnosis ends in a ticket with the SBC vendor: days of waiting and zero control.
Zero inter-carrier visibility
Which carrier is degrading? Which destination is failing? Without per-trunk and per-country attribution, it's all opinion, not evidence.
🤖 The agentic NOC
A virtual NOC engineer that runs the incident loop end-to-end
DETECT → INVESTIGATE → DIAGNOSE → NOTIFY → ACT → LEARN
Actions execute only after your approval — and the AI has no tool to change your network. By design, not by promise.
Incident engine
Every anomaly becomes a persistent incident with a lifecycle (open → acknowledged → resolved), deduplication, an auditable timeline and stability-based auto-resolve. A dedicated Incidents tab with one-click actions.
Autonomous investigator
The moment an incident opens, VoxyWatch investigates by itself: sample failing calls, dominant SIP codes, failing IP paths, and whether other trunks degraded too — the local-vs-carrier tell. With your LLM key, it writes the probable root cause citing that evidence.
Telegram & email with action buttons
Critical incidents reach your phone with the diagnosis attached and inline buttons: Ack · Resolve · Investigate · plus a proposed remediation when one applies. Each portal user links their own chat with a one-time code. Every action audited by real username, gated by role.
Runbooks + case memory
Ships with field runbooks the investigator follows and cites step by step — add your own as JSON. Resolved incidents become institutional memory: “same as incident #123, resolved: carrier maintenance”.
Statistical confidence
CRITICAL must be earned: minimum sample size, measurement coverage, deviation from the trunk's own baseline, sustained degradation. Validated on production data: −92% false-critical noise.
Capacity forecast & digest
Audio retention is measured, not guessed — capacity incidents open before you run out. A daily/weekly digest lands in Telegram or your webhook on schedule.
🛟 Safe remediation, with your approval
Proposed actions come from a closed, code-level catalog (restart the capture sniffer, recompute baselines — never your SBC), execute only after your tap, and land in the incident timeline with who-approved-what.
Für wen
Konzipiert für Teams, die echte Sprachnetze betreiben
Carrier, ITSP, UCaaS-Anbieter, Voice-Integratoren. Vendor-agnostic, Multi-SBC, selbstgehostet.
Carrier
Die NOC-Sicht auf jede Interconnect: ASR/NER pro Route, Anomalie-Erkennung pro Trunk, 5xx-Spitzen sofort markiert.
ITSPs
Sichtbarkeit pro Kunde, Qualität pro Destination, Carrier-Zuordnung via ITU-T E.164, und Audio, wenn Sie nachweisen müssen, was passiert ist.
UCaaS-Anbieter
Auditierbare Sprachqualität pro Tenant: MOS, Jitter, Loss, PDD. Erkennen Sie Verschlechterungen, bevor der Kunde eskaliert.
Voice-Integratoren & MSPs
Anrufe diagnostizieren, ohne zum SBC-Hersteller eskalieren zu müssen. Evidenzbasierte Vorfallanalyse, plattformübergreifend.
VoxyWatch
Vom SIP-Paket zur Aktion, die Ihr NOC ausführen muss
Erfassen, zuordnen, lernen und erklären — alles in einem einzigen selbstgehosteten Binary.
Universelle Multi-Source-Erfassung
HEP v1/v2/v3 über UDP und TCP von Asterisk, Kamailio, OpenSIPS, FreeSWITCH, Oracle/ACME, Ribbon, AudioCodes, Cisco CUBE — plus die mitgelieferte voxywatch-probe (Go + libpcap, amd64 und arm64) für Quellen ohne HEP.
Carrier- und Länder-Intelligenz
Laden Sie Ihre Trunks einmal. Jeder Anruf wird per IP/CIDR seinem Carrier und per ITU-T E.164 Longest-Match (197 Codes) seinem Zielland zugeordnet. ONNET-Traffic separat gekennzeichnet.
Auto-Baselines pro Trunk
Jeder Trunk lernt seinen eigenen Normalzustand (Mittel ± σ pro Stunde). Erkennt schleichende Verschiebungen, die globale Schwellen verpassen — etwa ASR von 90% auf 70% bei einem einzigen Carrier.
NOC-KI-Copilot — eigener Schlüssel
Copilot pro Trunk und als Zusammenfassung: liest Health + Baseline + 48h-Trend und liefert wahrscheinliche Ursache und NOC-Aktion. Funktioniert mit OpenAI, Anthropic, Gemini oder OpenRouter. Berührt nie den SBC.
Eingebetteter SNMP-Agent + Traps
Integrierter SNMP v2c/v3-Agent mit 30+ OIDs und Edge-getriggerten Traps für Capture-Loss, Sniffer-down, niedrigen ASR/MOS, Disk-/CPU-/RAM-Druck. MIB zum Download. Integriert sich mit PRTG, Zabbix, Nagios.
100% selbstgehostet, ohne Ausnahme
Ein Binary + PostgreSQL/TimescaleDB, vom Installer in 60 Sekunden bereitgestellt. Ihre Hardware, Ihre Daten, keine Cloud, keine Telemetrie, kein Call-Home.
VoxyWatch vs.
Wo VoxyWatch passt
VoxyWatch ist für 24/7-NOC-Observability gebaut. Es ergänzt — ersetzt nicht — Paket-Tools wie Wireshark oder Open-Source-Projekte wie HOMER.
| VoxyWatch | HOMER | SBC-Dashboards | Wireshark | |
|---|---|---|---|---|
| Selbstgehostet | ✓ | ✓ | — | ✓ |
| Web-Portal | ✓ | ✓ | ✓ | — |
| HEPv1 / v2 / v3 | ✓ | ✓ | ~ | ~ |
| E-model MOS | ✓ | ✓ | ~ | — |
| SIPREC-Audiorekonstruktion | ✓ | — | ~ | — |
| Audio-Wiedergabe im Browser | ✓ | — | ~ | — |
| Integrierter KI-Assistent | ✓ | — | — | — |
| Installation als ein Binary | ✓ | — | · | ✓ |
| Forensische Paketanalyse (Spezialistentool) | · | ~ | — | ✓ |
🔒 PCI-DSS
Built for PCI-DSS environments
When your customers dictate card numbers by phone, sensitive RTP is dropped at the source. Payment audio never leaves the secure environment, never travels the network, never reaches VoxyWatch.
Strictest scope reduction
The Probe drops RTP of a payment window at the source — the smallest possible PCI scope for your deployment.
Hot-reload via JSON
Add or remove SSRCs in pci_suppress.json — Probe applies within seconds, no restart, no service window.
Defense in depth
Pairs with portal-side suppression for a two-layer guarantee: misconfigured Probe entries are caught server-side before storage.
CRM-friendly
Your contact-center system writes the SSRC entry when the agent triggers pause. Resume removes it. No new infrastructure.
🔗 MCP server
Your voice network, exposed to your agents
VoxyWatch ships a standalone Model Context Protocol server: connect Claude Desktop, Claude Code or any MCP-compatible agent and let it query health, KPIs, trunk status, CDRs and incidents — with evidence and diagnosis — through 6 read-only tools. Authenticated with the same scoped API keys.
voxywatch-mcp.js · 6 read-only tools · scoped API keysYour corporate AI can now interrogate your voice network.
HEP
Mit jedem wichtigen SBC kompatibel
Jeder HEPv3-Sender funktioniert sofort. Für den Rest hat das Wiki die genaue Anleitung.
Asterisk Nativ (HEP) Kamailio Nativ (HEP) OpenSIPS Nativ (HEP) FreeSWITCH Nativ (HEP) RTPEngine Nativ (HEP) RTPProxy Nativ (HEP) Oracle ACME / Net-Net Nativ (HEP) Sonus / Ribbon Nativ (HEP) AudioCodes Mediant Nativ (HEP) Cisco CUBE Über HEPlify / SPAN Avaya Session Manager Nativ (HEP) Sansay VSXi Nativ (HEP) CaptAgent Nativ (HEP) HEPlify Nativ (HEP) sngrep / sipgrep Nativ (HEP)
Ihr SBC sendet kein natives HEP? Ein HEPlify-Sidecar oder ein SPAN-Port löst das — Schritt für Schritt im Wiki erklärt.
specs
Technische Spezifikationen
Schlank. Läuft bequem auf einem bescheidenen Server.
Portal-Port 3080 (HTTP) · 3443 (HTTPS)
HEP-Ports 9060 UDP+TCP · 9910/9911 UDP
Datenbank SQLite 3 (WAL-Modus)
Minimaler RAM 512 MB (2 GB empfohlen)
Betriebssystem Linux (Debian / Ubuntu / RHEL)
HEP-Versionen 1, 2 und 3 (autom. erkannt)
Audio-Codec G.711 / G.722
Export-Formate PCAP · WAV · CSV · JSON
use cases
Praxisnahe Anwendungsfälle
Von der Theorie zur Diagnose in Minuten.
Carrier-Interconnect debuggen
Nach Status = fehlgeschlagen filtern, beliebigen Anruf öffnen: das SIP-Diagramm zeigt INVITE → 100 → 486. Ursache in unter 5 Minuten bestätigt.
SIPREC-Aufnahmen prüfen
Audio rekonstruieren, pro Kanal hören und mit Jitter und RTCP abgleichen, um genau zu finden, wo das Audio der Gegenstelle abbrach.
Neuen SBC validieren
Testanrufe tätigen und prüfen, dass sie mit korrekten Nummern, hohem MOS und sauberen Diagrammen erscheinen — vor dem Go-live.
Wer es gebaut hat
Gebaut von Netzwerkingenieuren mit echter Erfahrung im Betrieb von Carrier-Grade-Sprachnetzen.
VoxyWatch ist keine generische Observability-Plattform, die letztes Quartal SIP gelernt hat. Es wurde von Menschen entworfen, die Sprachnetze betrieben haben — und speziell für die Ingenieure gebaut, die das tun.
🔒 Der Early-Adopter-Preis ist gesichert, während wir unsere erste Kundenwelle onboarden.
FAQ
Frequently asked questions
The most common things buyers ask before getting started.
How do I cancel my subscription?
Open the Paddle customer portal and cancel from there in one click — link below. Your license stays active until the end of the billing period.
Open Paddle customer portal →Do you accept bank transfer, PayPal, or Stripe?
Yes, on request. Write to contact@voxywatch.com with your preferred method and plan length, and we set it up.
Can I upgrade from Pro to Telco without losing what I already paid?
Yes. Open a support ticket and we credit the unused portion of your Pro license toward the Telco plan.
What if my server is damaged or I need to change hardware?
Open a support ticket. We re-issue your license for the new HWID. Same plan, same expiration.
Do you issue an invoice for accounting?
Yes. Open a support ticket with your billing details (legal name, tax ID, address) and we send a proper invoice for your records.
Can I be billed in MXN, EUR, or another local currency?
On request. Open a support ticket with the currency and plan length, and we coordinate it outside the default Paddle USD flow.
What happens when my license expires? Do I lose my data?
No. Your CDRs, audio recordings, and configuration stay intact on your server. Only new captures are paused until you renew.
Does VoxyWatch send any data to the cloud?
No. VoxyWatch is 100% self-hosted. No telemetry, no call-home, no data leaves your network. The only outbound calls are AI copilot requests — and those use YOUR API key, going to YOUR chosen provider.
Is there a free trial?
Yes. The Free tier (50 concurrent calls, 1,000 CDRs) is lifetime free and includes every feature. No credit card. Install in 60 seconds.
Can the AI agent change my network?
No. The AI has no tool to touch your SBC — by design, not by promise. Proposed remediations come from a closed, code-level catalog (restart the capture sniffer, recompute baselines) and execute only after a human explicitly approves, with full audit of who approved what.
How does the AI copilot handle privacy?
It is bring-your-own-key. You configure your own OpenAI, Anthropic, Gemini, or OpenRouter API key. Requests go directly from your VoxyWatch instance to your AI provider. VoxyWatch never sees the data and never proxies through our servers.
🤝 Partners
Refer a customer, earn a commission
Earn 10% to 30% of the first payment when you refer a customer to VoxyWatch. The exact percentage depends on your involvement: a simple referral starts at 10%; active sales support (introductions, technical pre-sales, demo coordination) goes up to 30%.
- 1
Contact us at partners@voxywatch.com with the prospect details.
- 2
We agree on the commission percentage based on the support level.
- 3
When the customer pays for any plan (1 month, 6 months, 1 year, or 2 years), you receive your commission on that first payment.
- 4
Payment method and minimum payout agreed by email.
Get the terms
Email partners@voxywatch.com and we send the full program terms.
Sehen Sie Ihre Anrufe ab heute
Keine Cloud. Kein SaaS. Keine Karte. Betreiben Sie VoxyWatch auf Ihrem eigenen Server und erhalten Sie SIP-Sichtbarkeit in Carrier-Qualität.